1. Contact Daily Autos
Start with an accident enquiry or a call to 07429 293122. If there is an immediate danger or emergency, use the appropriate emergency service. An enquiry form does not dispatch recovery or emergency assistance.
2. Explain what happened
Give the incident date and location, the vehicle registration and an account of the circumstances. Say whether another party was involved, where your vehicle is and what you believe it needs. Relevant photographs or documents can provide initial context.
3. Discuss assessment
Visible photographs cannot establish the full repair scope or determine liability. Ask what inspection or assessment is proposed, who would carry it out and whether there is a charge. Keep copies of estimates and supporting records.
4. Review suitable arrangements
Where a service is suitable and available, confirm the delivery provider, scope, terms, charges and your responsibilities before agreeing. Recovery, storage, hire and repair funding each need their own clear arrangements. Eligibility and cost recovery are not guaranteed.
5. Keep the next steps clear
Retain your reference, agreed contact details, terms and any authorisations. If circumstances change, tell the relevant contact. For an existing matter, use the customer enquiry route and quote your reference so the message has context.